Last updated: 11/10/2024

At Proverbs 31 Gifts Store, we are committed to providing clear information about shipping timelines and costs. All our products are made on demand and fulfilled by our trusted suppliers, ensuring you receive high-quality, custom-made items.

1. Order Processing Time

Orders are processed within 2-5 business days. Processing includes creating and packaging your product, as each item is made on demand to ensure quality and customization.

2. Shipping Time

Once your order has been processed, it will generally arrive within 5-7 business days through standard shipping within the United States.
Please note that these shipping times are estimates and may vary due to external factors beyond our control, such as high demand during holiday seasons.

3. Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method and delivery address within the United States.

4. Lost or Damaged Orders

In the rare event that your order is lost or arrives damaged, please contact us immediately at hello@proverbs31gifts.shop. We will coordinate with our fulfillment partners to address the issue and provide a replacement or refund as appropriate.

5. Order Tracking

You will receive a tracking number by email once your order has been shipped. This allows you to monitor the status of your delivery until it reaches your address.

6. Returns Due to Incorrect Address or Delivery Failure

If an order is returned to us due to an incorrect address or if delivery fails after multiple attempts, we will contact you to arrange a re-delivery. Additional shipping charges may apply for re-delivery due to incorrect address details.

7. Delays and Exceptions

Shipping times may vary due to circumstances outside of our control, such as delays by the shipping carrier. We are not responsible for such delays but will provide assistance in tracking your order.

For any questions or concerns regarding our shipping policy, please reach out to us at hello@proverbs31gifts.shop.